Description
Pivot Counseling and Consulting Services, PLLC is a behavioral health organization dedicated to improving the mental health and overall well-being of individuals, families, and communities across North Carolina. Founded by Jamera McQueen, LCMHCA, LCASA, NCC, NCPSSS, QMHP, Pivot provides professional counseling, substance use treatment, and behavioral health consulting services designed to support individuals facing emotional, psychological, and life challenges virtually.
Pivot specializes in the treatment of mental health disorders, substance use disorders, and co-occurring conditions using evidence-based practices such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), trauma-informed care, and recovery-oriented approaches. Services are tailored to meet the unique needs of adults, adolescents, and juveniles, with a focus on empowering individuals to develop healthy coping skills, improve emotional regulation, and strengthen personal resilience.
The organization provides support for individuals experiencing anxiety, depression, trauma, domestic violence, church hurt, low self-esteem, and life transitions. Through compassionate and culturally responsive care, Pivot aims to help clients navigate difficult circumstances while building confidence, stability, and long-term recovery.
In addition to direct clinical services, Pivot Counseling and Consulting Services also offers consulting, training, and educational workshops for community organizations, schools, courts, and social service agencies. These services focus on strengthening systems of care, increasing awareness of behavioral health challenges, and improving outcomes for vulnerable populations.
Pivot currently offers secure virtual therapy services to increase accessibility and reduce barriers to care. The organization accepts multiple insurance providers, including Aetna, MedCost, Ambetter, Healthy Blue, Vaya Health, and Blue Cross Blue Shield of North Carolina.
Pivot’s mission is to help individuals pivot from crisis to stability, from trauma to healing, and from uncertainty to purpose. 🌱
